IMPOSSIBLE TO GET NOTIFY ME CANCELLED

I spent 2+ hours on Friday at Absa Queenswood to try and cancel the sms notifications I received from Absa, as I'm being billed for them. After numerous phone calls Maggie cancelled the "Notify Me" service and I left only to receive a SMS from my daughter's MegaU account which I will probably be billed for again.

I can't go back to the bank for another 2+hours as I'm working full time. I tried phoning the bank to request assistance as Customer Care said they can not assist me and I have to go back to the bank.

I've now tried phoning the branch and I've been holding for 20 minutes without speaking to ANYBODY when the line cut off.

I find this unacceptable as I've been to the branch, I've contacted Customer Care and I can not spend hours on the phone!

What's going on Absa? Branches are closing, Service is exceptionally slow and it's impossible to get issues resolved!!!