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melissa M
1 reviews | Active since Jun 2016
29 Jun 2021, 10:54
Impossible to get hold of . Dont call like said they would .
Cant get hold of them
My credit card is with virgin
Was told absa is taking over and will call to make arrangement
That was 8 months ago .
I call the number it rings the agents just put to you threw to calls that never gets answered
How do I get service?
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Replies (1)
Absa's replyOfficial
29 Jun 2021, 12:21Dear Melissa,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-*** . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours.
Kind regards,
Daphne Le Grange
Group Customer Care
Absa's reply29 Jun 2021, 12:21
Official
Dear Melissa,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-*** . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours.
Kind regards,
Daphne Le Grange
Group Customer Care