RK
Rudi K
1 reviews | Active since Jul 2016
03 Dec 2019, 16:24
IMPOSSIBLE TO CONTACT
ABSA vehicle finance is simply unreachable!
I have called on two occasions, each time I follow the prompts until I get to the point where I can speak to an operator and the phone goes silent. I have also sent an e-mail logging my issue. I have also logged my issue on the website, after logging in.
Despite all of the above I am yet to hear from what has to be the worst bank in RSA.
Helpful (0)
Replies (2)0
Replies (2)RK
Rudi K's updateReviewer Update
04 Dec 2019, 15:14Still no word from ABSA?????
It has now been three days.
It has now been three days.
RK
Rudi K's update04 Dec 2019, 15:14
Reviewer Update
Still no word from ABSA?????
It has now been three days.
It has now been three days.
Absa's replyOfficial
04 Dec 2019, 16:48Dear Rudi, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply04 Dec 2019, 16:48
Official
Dear Rudi, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd