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Debby M

1 reviews | Active since Aug 2014

06 Jul 2023, 09:31

impossible to communicate with ABSA

absolutely shocking, I have tried to contact HomeLoans department telephonically only to be told I need to email, I have emailed multiple times with not even an automated response, no one has acknowledged my emails and no one seems to want to help me telephonically. I wish I had taken my homeloan business elsewhere, 3rd world service from ABSA

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Replies (1)
Absa
Absa's reply06 Jul 2023, 10:13
Official
Dear Debby, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***8. I will review the matter, and provide you with an expected timeframe for further feedback.  Kind regards, Basani HlungwaneAbsa Bank Ltd

Best regards,