Impossible to close account remotely.

This is not my first negative review of Absa here on Hello Peter. I am currently living abroad and have not been using my student account for years. Now I'm being told that it will automatically be upgraded and charged monthly. Fine, no worries, I'll just close the account. Problem is, I am not in SA so I can't visit a branch. Trying to close it via email is proving to be futile as I am simply not getting any response from the closure department. Please Absa, let us part ways. My advice to anyone considering to go live abroad, cut all your ties with Absa before leaving. FNB was fine, easy to communicate, top customer care in general. Absa is a headache.