1 reviews | Active since Mar 2010

20 May 2021, 07:46

IMPOSSIBLE TO CLOSE ABSA ACCOUNT

I have tried continuously to close my ABSA account via a range of your call centres to no avail Following that I visited the Northgate branch (on the advice from the absa website: how to close your absa account) I was told they cannot close cheque accounts anymore and someone will phone me to cancel within 48h hours

NON ONE EVER PHONED ME, HOW HARD CAN IT BE CLOSE THIS F&*(KING ACCOUNT!!!!! As I have tried everything in my power to close my account, but failed, I now consider this matter closed and finalised.

0
Replies (1)
Absa
Absa's reply20 May 2021, 09:58
Official
Dear Tinus, Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Your complaint reference number is C-***6. Kindly provide our office with a id number or account number to ensure effective investigation and feedback
 
Regards Daphne Le Grange

Best regards,