YD
Yolande D
1 reviews | Active since Dec 2018
07 Dec 2018, 14:02
Impossible to close a ABSA account
I have been trying to close an ABSA account for 4 months, now they tell me the account is in arrears, because they have been charging me for services that I am not using, I am so tired of this.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
10 Dec 2018, 10:55Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply10 Dec 2018, 10:55
Official
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's replyOfficial
11 Dec 2018, 11:46 Good day Mrs ****s , I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Absa's reply11 Dec 2018, 11:46
Official
Good day Mrs ****s , I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.