Impeccable service

On Thursday, 2nd July, I visited my local Absa branch with the intention of opening an investment account.<br> <br> I was assisted by Carol Mpebe, who really went out of her way to assist me. <br> <br> The branch was experiencing some system issues and not once did she seem annoyed or impatient, instead, she took the liberty of explaining the various investment offers best suited to my needs. <br> <br> She went as far as changing me to a more cost effective monthly service fee, as the Management Fee I was on at the time was outrageously high! When it came for the bank to shut it's doors (just before 4pm), she maintained her patience and professionalism. <br> <br> I would really like to commend Carol on her mind blowing service!! It might not seem like much to the next person, but in our modern day society, it's rare to find service providers who meet the bare minimum customer service requirements.<br> <br> Keep it up Carol, I am now a full time client to the Centurion brannch - and it's all because of YOU!<br> <br> Priority Banking has been given a whole new meaning...