Hellopeter
Share Your Experience
lM
limpho M

1 reviews | Active since Jan 2022

27 Nov 2024, 14:28

Immediate payment missing for over 48 hours

Sent an email regarding C-***6 Re: Missing payment. No one is responding to emails

0
Replies (3)
Absa
Absa's reply27 Nov 2024, 15:31
Official
Dear Limpho Mokoena Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***9. Kind regards,Group Customer CareRezona Louw

Best regards,

lM
limpho M's update28 Nov 2024, 09:50
Reviewer Update
I've been getting this apologies nonsense since Monday and no assistance at all, tried calling still no assistance. I've been stranded since Monday with no transport money . Absa doesn't even care money has been taken out of money but it hasn't reflected where it had to go. This is totally unacceptable
Absa
Absa's reply28 Nov 2024, 12:00
Official
Dear Limpho Mokoena Thank you for your posting.

Please refer to our email send to your email address. Kind regards,Group Customer CareRezona Louw 

Best regards,