TL
Thato L
1 reviews | Active since Aug 2020
26 May 2022, 08:17
Immediate payment
Absa IIP is nonsense. We buys car did immediate payment on the 24th of May 2022 around 10am in the morning, but to now the money hasn't reflected on my account. When I check it was said it takes 4 hours to clear immediate payment. Today is the next day the 25th and the money is yet to reflect to settle my vehicle account!! Now the deal with we buys cars is stagnant because of the *********** Absa system that is forever inconsistent!
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Replies (3)
Absa's replyOfficial
26 May 2022, 10:39Dear Thato Lekaowa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Absa's reply26 May 2022, 10:39
Official
Dear Thato Lekaowa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
26 May 2022, 14:14 Dear Thato Lekaowa Thank you for your posting.
Our office is busy with the investigation and will provide you with feedback as soon as our investigation is concluded.
Kind regards,Group Customer CareRezona Louw
Our office is busy with the investigation and will provide you with feedback as soon as our investigation is concluded.
Kind regards,Group Customer CareRezona Louw
Absa's reply26 May 2022, 14:14
Official
Dear Thato Lekaowa Thank you for your posting.
Our office is busy with the investigation and will provide you with feedback as soon as our investigation is concluded.
Kind regards,Group Customer CareRezona Louw
Our office is busy with the investigation and will provide you with feedback as soon as our investigation is concluded.
Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
26 May 2022, 15:00Dear Thato Lekaowa Thank you for your posting.
Kind regards,Group Customer CareRezona Louw
Kind regards,Group Customer CareRezona Louw
Absa's reply26 May 2022, 15:00
Official
Dear Thato Lekaowa Thank you for your posting.
Kind regards,Group Customer CareRezona Louw
Kind regards,Group Customer CareRezona Louw