ML
Marianne L
1 reviews | Active since Mar 2017
27 Mar 2017, 14:21
Immediate Payment
<p>ABSA!!! </p> <p>I am experiece the worst service ever!!! </p> <p>Trying to do a emergency payment to a standard bank account, so I selected the IMMEDIATE PAYMENT OPTION! </p> <p> </p> <p>WHY ON EARTH DO YOU HAVE AN IMMEDIATE PAYMENT OPTION IF IT WILL BE DELAYED WITH ATLEAST AN HOUR???? That is totally defeating the purpose of an IMMEDIATE PAYMENT! </p> <p> </p> <p>To make things worse, I will only receive a proof of payment once your "IMMEDIATE" (Charge you more for selecting the Immediate payment option, and delay it) payment went through!! </p> <p> </p> <p>So I call ********** 600 and they put me through to the fruad department, who didnt answer and after 10 minutes of listening to that irritating song nothing happened!!!!</p>
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Marianne L's updateReviewer Update
27 Mar 2017, 15:06ABSA!!!
I experiece the worst service ever!!!
Trying to do an emergency payment to a standard bank account, so I selected the IMMEDIATE PAYMENT OPTION!
WHY ON EARTH DO YOU HAVE AN IMMEDIATE PAYMENT OPTION IF IT WILL BE DELAYED WITH ATLEAST AN HOUR???? That is totally defeating the purpose of an IMMEDIATE PAYMENT!
To make things worse, I will only receive a proof of payment once your "IMMEDIATE" (Charge you more for selecting the Immediate payment option, and delay it) payment went through!!
So I call ********** 600 and they put me through to the fruad department, who didnt answer and after 10 minutes of listening to that irritating song nothing happened!!!!
ML
Marianne L's update27 Mar 2017, 15:06
Reviewer Update
ABSA!!!
I experiece the worst service ever!!!
Trying to do an emergency payment to a standard bank account, so I selected the IMMEDIATE PAYMENT OPTION!
WHY ON EARTH DO YOU HAVE AN IMMEDIATE PAYMENT OPTION IF IT WILL BE DELAYED WITH ATLEAST AN HOUR???? That is totally defeating the purpose of an IMMEDIATE PAYMENT!
To make things worse, I will only receive a proof of payment once your "IMMEDIATE" (Charge you more for selecting the Immediate payment option, and delay it) payment went through!!
So I call ********** 600 and they put me through to the fruad department, who didnt answer and after 10 minutes of listening to that irritating song nothing happened!!!!
Absa's replyOfficial
28 Mar 2017, 09:38Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply28 Mar 2017, 09:38
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,