1 reviews | Active since Jul 2012

23 Dec 2015, 11:53

Immediate Interbank payment not true promise

We live on a farm<br> that is why we have internet bank-we cannot drive to town for every payment to be made<br> ABSA has the facility of IIP-but this is a debatable promise<br> My vehicle has been serviced by Toyota<br> I have made 6 payments as we speak.<br> The PROMISE OF IMMEDIATE DOES NOT EXIST<br> YOU HAVE TO WAIT FOR 2 HOURS BEFORE THEY PAY THE SUPPLIER<br> THE MONEY AVAILABLE IS MORE THAN ENOUGH BUT IN THIS MODERN TIMES THEY ONLY PAY.....a facility for which you pay a pretty penny!!!!to ABSA...A PRETTY PENNY. But they do not p[ay the supplier immediate.<br> THIS IS ABSOLUTELY UNACCEPTABLE BANKING!! FOR SURE I AM MOVING TO NEDBANK. I CAN NOW UNDERSTAND WHY THEY WERE AWARDED BANK OF THE YEAR. TODAY TOMORROW AND FOREVER

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Replies (1)
Absa
Absa's reply24 Dec 2015, 07:29
Official
Hello a0000,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd