LK
Lauren K

1 reviews | Active since Jan 2013

22 Jul 2016, 08:33

Immediate Bank Transfers - pay more for nothing

<p>I needed to make an urgent payment at 9am this morning to a different bank. I selected the immediate transfer option because I need it to reflect straight immediately. Only after you have selected the immediate option, it tells you that you must wait an hour for once-off payments. </p> <p> </p> <p>It is now 2hours later and the amount has still not been deducted from my account so I can only assume that it is far from reflecting on the suppliers side. Why must I pay more for a service that isn't what it says it is? ABSA is just a huge rip-off - extremely unhappy. </p>

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Replies (1)
Absa
Absa's reply22 Jul 2016, 09:55
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Vanessa Crowe Group Customer Care Absa Bank Ltd