NL
Nditsheni L

1 reviews | Active since Mar 2018

10 Mar 2018, 14:27

I'm very disappointed.

I have a Absa credit card which I never had debit order for I used to pay cash , even to date , I do the EFT from my capitec account before the 10th of every month. I lost my job ,absa phoned me for future arrangements they ask me to pay 400 every months ,I have been sticking to that arrangements for the past 6 months to date , I made the biggest mistake of my life by opening Absa account and deposit little money I will get from hustling into the savings account, that's where my nightmare started. Boom R6000 something was deducted from my Absa account to credit card without my consent , I totally believe it is inappropriate for absa credit card to take money without my consent that's completely *****, now my life should stuck. Because absa took all I had, I want my R6000 something back . Absa sucks I shouldn't have open this stupid account, with poor customer Service , I don't even care that is WEEKEND ,I want my MONEY BACK, ITS TOTALLY UN ACCEPTABLE.

0
Replies (2)
Absa
Absa's reply12 Mar 2018, 11:03
Official

Dear Nditsheni Lishivha

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le Grange

Best regards,

NL
Nditsheni L's update15 Mar 2018, 07:51
Reviewer Update
Thank you Hellopeter my Quiery was solved, my money was refunded.