NT
Nqobile T
1 reviews | Active since Jul 2021
30 Aug 2023, 21:05
I'm unhappy with ABSA!
I have a building and car insurance with activate by absa that I joined online and the policy is active but the problem is these people debit on my account whenever they feel like and I'm accumulating unnecessary bank charges! I've called them and gave them the correct date to debit on but still they debit whenever they feel like! This is unacceptable and I'm not HAPPY about this!
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Absa's replyOfficial
31 Aug 2023, 08:39 Dear Nqobile, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards,
Godfrey Ndou Customer Value Management
Godfrey Ndou Customer Value Management
Best regards,
Absa's reply31 Aug 2023, 08:39
Official
Dear Nqobile, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards,
Godfrey Ndou Customer Value Management
Godfrey Ndou Customer Value Management
Best regards,