LB
Lerato B
1 reviews | Active since Jun 2019
02 Mar 2020, 10:00
Im leaving Absa for good, only because of their bank charges
Absa has ridiculous bank charges. A few months back they deducted my account and called it internet banking fee on the statement. When I asked why am I charged for internet banking they told me it might be because I purchased food from uber eats.
Today I got another bank charge, and they named it admin fee on the statement. What I do not understand is, the previous month I was not charged for admin fee. I am leaving absa for goood.
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Replies (1)Absa's replyOfficial
02 Mar 2020, 13:52Dear Lerato
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply02 Mar 2020, 13:52
Official
Dear Lerato
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
