LB
Lerato B

1 reviews | Active since Jun 2019

02 Mar 2020, 10:00

Im leaving Absa for good, only because of their bank charges

Absa has ridiculous bank charges. A few months back they deducted my account and called it internet banking fee on the statement. When I asked why am I charged for internet banking they told me it might be because I purchased food from uber eats.

Today I got another bank charge, and they named it admin fee on the statement. What I do not understand is, the previous month I was not charged for admin fee. I am leaving absa for goood.

0
Replies (1)
Absa
Absa's reply02 Mar 2020, 13:52
Official
Dear Lerato
 
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information.  
 
Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd