Im getting more and more disgusted

It doesn't look like you want me to hav peace of mind or to properly start the healing process.I went to Master's office as promised and collected the authority letter, hich I then took to ABSA Olievenhoutbosch branch.I gave in all the required original documents and they were certified copies etic and Magdeline Matlala put them in the courier bag so that it can be taken to where it needs to go.My mother was buried on the 30th of August back in KZN. On the 3rd of September I went to ABSA Bank Olievenhoutbosch to report her death, that is when I told about the courtetc.I hav been updating ABSA that I have app**** for this Letter of Authority,and I received it yesterday.Most of the things were delayed by the confusion about the WILL as you are all aware of that.What upsets me is that ABSA is still sending my mother messages that her accounts are in arrears.I realised when I was at the branch that mom's accounts were not updated that she has passed away which is very disturbing. Magdeline called Credit Life about my mom's death and they asked me why are we only notifying them yesterday about the death whereas I notified ABSA 3 days after her burial.she didn't hav a Dr,passed away bath