MB
Mpho B

1 reviews | Active since Apr 2013

08 Feb 2017, 10:21

Im Gatvot with Absa now, my Credit Card being debited by *****ter and when i report they debit again

<p>Hello Peter, please help. I reported a ***** Debit of R1318.53 in January at Absa and they closed my Account . This morning the lady from Absa - Jane Van der Hoord Wyk phoned me from ********** and says tht Company says they have to debit the money because they have verified my details . Now i ask that lady if someone confirms my details does it mean i have bought from them ??? </p> <p>She says yes they will have to allow the debit and then i get a message that my Credit Card has been debited even though i confirm to the lady that i dont know that Company. </p> <p>Now im closing my Account because my money is not safe at Absa even though i confirm that this International Company i dont know them. Now they say i must call this number 1- ********** . I dont even know this number and im not going to call them. Im infact closing my Account with Absa.</p>

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Replies (4)
Absa
Absa's reply08 Feb 2017, 12:34
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

MB
Mpho B's update08 Feb 2017, 16:07
Reviewer Update

Hi Nthabiseng, i submitted my ID Number as my bank you should be able to trace it from there. Your response does not have Contact Numbers either ???

Absa
Absa's reply09 Feb 2017, 10:34
Official

Good day Mpho

Your id number is not on this page, however thank you for providing the account number.

MB
Mpho B's update10 Feb 2017, 10:06
Reviewer Update

Im still waiting for Absa to respond and stop a well known ********* International Company ( Designwebtools.com) from *****ing my money . I Googled myself this Company its known as a ***** Online and how come Absa cant know of such companies ??

I cant even call the ********* company as the telephone number is an International no ??