SN
Sthembiso N

1 reviews | Active since Jul 2016

27 Jul 2016, 09:32

Im ****ed with one of your call center agents!!! They where rude!!!

<p>I get a notification that my notification details have been changed. And clearly it was not me, so I call the call center.</p> <p> </p> <p>This lady says I must hold a bit, I ended up holding for 5 minutes, until I dropped my call. She clearly forgot about me because I could hear people chatting.</p> <p> </p> <p>Dats **** rude and am ****en angry.</p>

0
Replies (1)
Absa
Absa's reply27 Jul 2016, 10:42
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd