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Ntando M

1 reviews | Active since Apr 2025

07 Apr 2025, 11:13

I’m deeply disappointed

We have been trying to contact one of the members we were assigned to named Angelina. Still no response nor efforts to get back to us in terms of settling my late mother’s assets. This has been ongoing for almost two months now and it’s creating a bad reputation for me as an executor.

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Replies (2)
Absa
Absa's reply07 Apr 2025, 11:19
Official
Dear Ntando
  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***1. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
  
 RegardsPravesh BejayCustomer Value Management
Absa
Absa's reply08 Apr 2025, 09:49
Official
Dear Ntando

Your feedback has been noted.

RegardsPravesh BejayCustomer Value Management