TM
Thubelihle M
1 reviews | Active since Oct 2020
02 Apr 2024, 14:17
IM BROKEN
HI IM REALLY NOT HAPPY WITH THE R47 ADMIN FEE EVERY MONTH ON MY STUDENT ACCOUNT WHAT IS IT FOR?WHAT IS THE CASH DEPOSIT FEE FOR AS I NOW OWE R133 ,WHY DONT YOU TAKE MONEY DURING THE DEPOSIT INSTEAD? JUST NOW MY SISER SENT ME A R50 TO BUY A BATHING SOAP AND ITS ALL GONE I STILL OWE THAT R133 WHERE AM I SUPPOSED TO GET THAT KIND OF MONEY IAM STUDENT FOR GODSAKE I DONT EVEN GET NSFAS YOU STRESSING ME MXM
Helpful (0)
Replies (5)0
Replies (5)
Absa's replyOfficial
02 Apr 2024, 15:38Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***3. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply02 Apr 2024, 15:38
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***3. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
TM
Thubelihle M's updateReviewer Update
03 Apr 2024, 17:51Ok thanks
TM
Thubelihle M's update03 Apr 2024, 17:51
Reviewer Update
Ok thanks
Absa's replyOfficial
04 Apr 2024, 09:15Dear Thubelihle
It is a pleasure.
It is a pleasure.
Best regards,
Absa's reply04 Apr 2024, 09:15
Official
Dear Thubelihle
It is a pleasure.
It is a pleasure.
Best regards,
TM
Thubelihle M's updateReviewer Update
05 Apr 2024, 21:43Thank you so much for the kindness and excellent customer service 💕
TM
Thubelihle M's update05 Apr 2024, 21:43
Reviewer Update
Thank you so much for the kindness and excellent customer service 💕
Absa's replyOfficial
08 Apr 2024, 11:39Dear Client It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
Absa's reply08 Apr 2024, 11:39
Official
Dear Client It is indeed pleasing to receive complimentary remarks about the staff that has given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,