XG
Xolisa G

1 reviews | Active since Feb 2020

05 Sept 2023, 00:39

I'm being de*****ed by Absa

Absa subtracted R1275 in administrative fees. I recently got an R379 deposit, but Absa seized it all, leaving me with a balance of - R219.51. I'm being de*****ed by Absa. I'm baffled by the purpose of all these bank fees. I demand no justification from Absa. I need my cash back. This month, you stole a total of R1654.

0
Replies (3)
Absa
Absa's reply05 Sept 2023, 10:10
Official
 Dear Xolisa, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback.  Kind regards,  Basani Hlungwane Absa Bank Ltd 

Best regards,

XG
Xolisa G's update05 Sept 2023, 20:07
Reviewer Update
My issue is the two debit orders I don't know about, OTIT and ASENT, which I sue because I never authorized them to deduct money from my account. The consultant was unable to track down or identify either of the two companies mentioned, so how am I expected to pay for unknow accounts when you guys still charge me R300 for all of those unpaid debit orders that I don't know about? You guys can't even find the companies' histories online.
Absa
Absa's reply06 Sept 2023, 09:47
Official
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Best regards,