******* transaction.

I am a expat working in Afghanistan, I get paid in US$ Absa normally phones my wife to let her know of a payment being made into my account.Then my wife will tell them that it is my salary. Absa then will ask her if she wants to exchange the Dollars? She normally waits to see if there will be a better rate, then she will let Absa know to continue with the transaction. This month Absa just decided to exchange the salary , without even phoning my wife! I am very unhappy with this as it is ******* for Absa to do this!! My wife phoned Absa but the response was that the lady that normally works with these problems is on leave for a month, and that there is nothing that they can do about thit, I mean REALLY?? My full name is Marinus De Jong an my Absa branch is in Heidelberg Gauteng my wife's telephone number is ********** 125. My ID number ********** 125080. Please help me with this unfair deal!! I am a Platinum card holder. Kind regards, Marinus De Jong.