1 reviews | Active since Dec 2012
******* listing of client on SAFPS
A fee months ago I opened an ABSA cheque and savings account and then a few weeks later I found out that my accounts were frozen, upon Making enquiries I found out that there was an Indian gentleman who **********ly tried to access my account using an unauthorized copy of my ID. I then requested that ABSA investigates the matter and even offered to open a Case with SAPS of identity theft, ABSA said they investigate the matter and get back to me, I then found out a few weeks later than ABSA has listed me on SAFPS, which annoyed me because this was done *******ly as there was no case opened and no court judgement made which would found me guilty of an wrong doing or which links me to any ********** incident. I have made requests for this to be corrected and no one from ABSA has called me with an explanation or resolution going forward. I would like ABSA to remedy this matter or I will be forced to lodge a formal complaint with the financial services ombudsman and I believe my constitutional rights have been infringed by Absa and their *********** forensic and ***** departments who have found me guilty without proper investigation.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
