LC
Leon C
1 reviews | Active since May 2011
03 Apr 2019, 09:42
******* DEBIT ORDER CONFIRMED BUT NOT CORRECTED
DEAR ABSA , you *******ly debited R5483.24 from my account ********** 592
REF ********** 2
Branch Manager _ clearwater Marlene
Please pay back my money URGENTLY including intrest and additional costs. It were advised on 1 April by Marlene the debit order were incorrect and were confirmed immetiate correction , 48 hours later still on correction.
very doissapointed in the chocking sercice from ABSA
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
03 Apr 2019, 13:41Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply03 Apr 2019, 13:41
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
LC
Leon C's updateReviewer Update
09 Apr 2019, 14:02When will I receive my apologeis letter from MARLENE at clearwater mall as she was too busy to help me ? HER ACTAUL WORDS ! GO an listen to your recordings !
Shocking how ABSA managers treated this matter.
LC
Leon C's update09 Apr 2019, 14:02
Reviewer Update
When will I receive my apologeis letter from MARLENE at clearwater mall as she was too busy to help me ? HER ACTAUL WORDS ! GO an listen to your recordings !
Shocking how ABSA managers treated this matter.
LC
Leon C's updateReviewer Update
17 May 2019, 10:51Still no Apolosies on this matter - Daphne Le Grange , Seems you are also just talk and no DO . . . what a shame
LC
Leon C's update17 May 2019, 10:51
Reviewer Update
Still no Apolosies on this matter - Daphne Le Grange , Seems you are also just talk and no DO . . . what a shame