******* Credit Check, *********** Call Centre

ABSA called me to offer a credit card. Many questions were asked and then the woman said I qualified she will call back in 5. Nothing heard. 40 Minutes on phone to hear I have a credit listing at ITC (ABSA, its now called TRANSUNION, not ITC plse). I did NOT give consent for a credit check. ABSA unable to give details re bad listing. Call centre cant put me through to right people who do credit check...I am bounced form 1 dept to another. I requested a credit report. There is no bad listing. ABSA explain yourself!