MN
Mzolisi N
1 reviews | Active since Mar 2018
17 Jul 2018, 01:09
******* charges
Good day,
Please help me I’m being de*****ed by my bank (ABSA) and when I log a complaint through their dispute resolution I get ignored… Absa keeps making ******* charges every month from my account and when I queried I was advised to forward my query to ********** but they never respond and it’s been more than a month now
I've also sent mails to the following with no luck nor response: ********** ********** ********** ********** ********** **********
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
17 Jul 2018, 16:24
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply17 Jul 2018, 16:24
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
MN
Mzolisi N's updateReviewer Update
17 Jul 2018, 18:10I received a call from some Absa lady who didn't identify herself, she asked for the complaint details and I advised her that I was doing my shopping so I do not have the details. She then told me she will close my compliant because I do not have the info she needs... ABSA is the worst and I'll keep logging complaints here till someone resolve my issue!
PS - I'm cancelling my account with your ****** apartheid ban****!
MN
Mzolisi N's update17 Jul 2018, 18:10
Reviewer Update
I received a call from some Absa lady who didn't identify herself, she asked for the complaint details and I advised her that I was doing my shopping so I do not have the details. She then told me she will close my compliant because I do not have the info she needs... ABSA is the worst and I'll keep logging complaints here till someone resolve my issue!
PS - I'm cancelling my account with your ****** apartheid ban****!
Absa's replyOfficial
18 Jul 2018, 12:42Dear Customer
The lady from Absa that called you was me ad i did identify myself. Further to that i explained to you that i need more information as to what the complaint is about so that we can assist you further.
Kindly provide us with more information of your complaint, how are you getting de*****ed. We will investigate the matter and provide feedback once the matter has been resolved
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply18 Jul 2018, 12:42
Official
Dear Customer
The lady from Absa that called you was me ad i did identify myself. Further to that i explained to you that i need more information as to what the complaint is about so that we can assist you further.
Kindly provide us with more information of your complaint, how are you getting de*****ed. We will investigate the matter and provide feedback once the matter has been resolved
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,