LS
Liam S
1 reviews | Active since Mar 2011
22 Nov 2023, 08:28
I'll never do business with ABSA again
This is a hostile FSP. Doesn't want to follow NCA procedures like the other, creditable and ethical FSP's. I do not recommend doing business with ABSA at any cost. Rather go to an ethical FSP that follows NCA procedures and treats the customer fairly, instead of trying to throw anything and everything at clients in order to intimidate them out of their rights under the NCA.
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Absa's replyOfficial
22 Nov 2023, 09:59Dear Liam Schoonraad Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards, Group Customer Care Rezona Louw
Best regards,
Absa's reply22 Nov 2023, 09:59
Official
Dear Liam Schoonraad Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards, Group Customer Care Rezona Louw
Best regards,