SM
Simon M

1 reviews | Active since Jun 2012

19 Dec 2016, 12:33

Ignoring their client for a week & passing the buck !! (see my previous review)

<p>ABSA credited my new credit card after knowing there was a dispute with a merchant & advising me to close my previous account. I requested info from them last week Tuesday. Various departments have promised to</p> <p>handle my query & nobody does - just ignore me & pass the buck !</p> <p> </p> <p> </p>

0
Replies (1)
Absa
Absa's reply19 Dec 2016, 14:34
Official

Dear Simon

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd