ME
Marthinus E

1 reviews | Active since Dec 2009

15 Feb 2016, 11:32

Ignoring my responses to emails

My problems with ABSA are still continuing from my original complaint. <br> Fact is ABSA let an amount above my credit limit be deducted from my account that I did not authorize. <br> They have decided to side with a ********** company that does not even exist and are accepting bogus paper work from them. <br> They keep on avoiding my questions and don't respond to my emails. <br> The least I would have expected is someone that can actually help to call me. <br> <br> I have long since cut up my card and will not be supporting the bank ever again, after having been with ABSA my whole life.

0
Replies (1)
Absa
Absa's reply15 Feb 2016, 14:29
Official
Hello Esmeyer,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd