IGNORED ***** CASE

I reported a ***** case at Absa on the 31st October 2025. I went to the police station for a police affidavant and submitted everything. I got an email that a ***** specialist will contact me, I haven’t received any call since the 31st of October. From my knowledge the investigation takes 15-20 days excluding weekends and it’s been more than that. I am truly disgusted and disappointed by the service at absa, I thought reporting the ***** to the bank will be helpful but it shows that it cares less about its customers. It is very useless to report ***** cases to them very useless. Their service is very inadequate.