IGNORE WRITTEN NOTICE OF DEBIT ORDER DATE CHANGE

ON THE 9TH OF SEPTEMBER I NOTIFFIED ABSA VEHICLE FINANCE THAT I CHANGED FROM ABSA TO STANDARD BANK INCLUDED IN NOTIFICATION I REQUESTED CLEARLY TO CHANGE THE DEBIT ORDER DATE FROM THE 25th OF EACH MONTH TO THE 30 TH OF EACH MONTH. ABSA CONFIRMED MY NEW BANKING DETAILS BUT IGNORED MY REQUEST TO CHANGE THE DEBIT ORDER DATE. THE DEBIT ORDER WAS TENDERED ON THE 25TH AT STANDARD BANK AND RD'D BY STANDARD BANK. THIS HAPPENED WITHOUT MY KNOWLEDGE , WITH THE RESULT THAT I WAS EMBARASSED AT THE SPAR SUPER MARKET WHERE THE CASHIER REMARKED LOUDLY THAT I HAVE NO FUNDS!!!!<br> THE RD OF THE ABSA DEBIT ORDER WAS DONE WITH COSTS R115 TO MY ACCOUNT!!! MY QUESTION TO ABSA IS : WHY WAS THE DEBIT ORDER NOT CHANGED AFTER I NOTIFIED THEM ON THE 9th OF SEPTEMBER FROM THE 25th OF THE MONTH TO THE 30th OF EACH MONTH????<br> I DEMAND THE R115 FROM ABSA AND FURTHERMORE A WRITTEN APOLOGY TO STANDARD BANK TO ENABLE STANDARD BANK TO CLEAR MY NAME ( REMOVAL OF A REMARK OF RD ON MY ACCOUNT)<br> ABSA MAY CONTACT ME TO RECEIVE A COPY OF THIS E-MAIL DATED THE 9th OF SEPTEMBER.. IF ABSA DOES NOT REACT I WILL APPROACH THE BANK OMBUDSMAN FOR A INVESTIGATION. ABSA ACCOUNT DETAIL: CONTRACT N0.***3 / NCRCP7