Ignore clients, poor systems

<p>I am currently doing this review while at the bank. I attended the Windermere centre branch, and approaches the customer service desk where two staff members were helping a client, I waited for a while and they ignored me, no greeting , no one offering to assist. So I then sat down to wait for them to finish the client, a coupe walks in and one of the two ladies immediately takes through the couple to another waiting area for the consultant. I then went to her and told her I also need to see a consultant and I was here before the other couple, she said it's fine, I could go before them. When the consultant was done the other couple went through to the consultant , I reported this to the lady and she has done nothing about it. I am left waiting even though i was here 10 minutes before the other clients. This is really ridiculous and unacceptable, I consider this to be pathetic service. Please view your cameras to see these events</p>