LM
Lukhanyo M
1 reviews | Active since Apr 2018
06 Sept 2019, 11:52
******** bank ever
iv app**** for credit card and got sms that i must sent documents of which i did on the 4th/09 but i still recieve more smss that i must submit my documents same thing happened last year when i try to open an acc they never see any of my documents ended up giving up if you can beg for an account as if you begging for a loan may someone check my documents send at night on the 4th subject ;ine is my id and ref is there on the body of the email ,
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Replies (3)0
Replies (3)
Absa's replyOfficial
07 Sept 2019, 06:10 Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply07 Sept 2019, 06:10
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Best regards,
Absa's replyOfficial
07 Sept 2019, 06:22 Hi Lukhanyo Maki ,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***4 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***4 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide
Best regards,
Absa's reply07 Sept 2019, 06:22
Official
Hi Lukhanyo Maki ,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***4 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***4 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide
Best regards,
LM
Lukhanyo M's updateReviewer Update
07 Sept 2019, 12:41u not assisting at all i went all the way to Eyethu mall as the lady called that i must visit the branch coz they cnt find my documents only to find out they wont assist me they will still send the documents online like really ,hw can i waste my money and travel to the branch stand in the que just to send an email!!!! will you guys find the documents because they from the branch i never seen such a bank who doesn't have the passion to assist the clients all they know is that they cant find the documents why do you say they must be email but you dont know how to do your job im sooooo dissapointed such a big bank has such pathethic service i regret honestly
LM
Lukhanyo M's update07 Sept 2019, 12:41
Reviewer Update
u not assisting at all i went all the way to Eyethu mall as the lady called that i must visit the branch coz they cnt find my documents only to find out they wont assist me they will still send the documents online like really ,hw can i waste my money and travel to the branch stand in the que just to send an email!!!! will you guys find the documents because they from the branch i never seen such a bank who doesn't have the passion to assist the clients all they know is that they cant find the documents why do you say they must be email but you dont know how to do your job im sooooo dissapointed such a big bank has such pathethic service i regret honestly