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ZG
Zintle G

1 reviews | Active since Aug 2018

31 Mar 2023, 14:22

If you NEED a headache, deal with this useless bank

Utterly useless. Who knew something as simple as FICA will have 4 different people escalating and getting to the same nonsense. To think I wanted to open a cheque account with them. Im naaar and nauseated!! Provided ALL documents, still locked out my account because "date of issue on ID isn't the same as the one at Home Affairs". What a load of ******* as if I bank with Home Affairs So so DISGUSTING

0
Replies (2)
Absa
Absa's reply31 Mar 2023, 14:31
Official
Dear Zintle Gontshi

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. 

Please provide me with your Account or ID number to investigate your matter, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***9 Kind regards,Group Customer Care
Basani Hlungwane
ZG
Zintle G's update31 Mar 2023, 14:35
Reviewer Update
Home Loan account Number: 80-8***
Cell: ***