NJ
Natalie J
1 reviews | Active since May 2014
17 Mar 2016, 12:32
iDirect unresolved query
I have logged a claim for my roof and skylight in November 2015. The roof issue has been resolved in November but I am still waiting for ABSA iDirect to resolve the skylight problem.<br> <br> Whenever I contact iDirect they assure me the issue will be resolved but my skylight is still not replaced and I am worried that it's causing damage to my roof.<br> <br> Please assist<br> ***1*001
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Absa's replyOfficial
17 Mar 2016, 13:17Hello nataliejorg,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply17 Mar 2016, 13:17
Official
Hello nataliejorg,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,