SN
SHAUNV N
1 reviews | Active since Nov 2015
05 Mar 2026, 17:48
IDIOTIC CUSTOMER SERVICE BOT AND CONSISTANTLY DROPING CALLS
I am not getting my verification notifications and after phoning three times, selecting the option of speaking to a consultant I get put through to ABBY and cut off. And this is not the first time I have to deal the this utter uselessness
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Absa's replyOfficial
06 Mar 2026, 11:22 Dear Shaun Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards, Group Customer Care Vanessa Crowe
Absa's reply06 Mar 2026, 11:22
Official
Dear Shaun Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards, Group Customer Care Vanessa Crowe