NM
Ntokozo M

1 reviews | Active since Oct 2021

24 Jul 2024, 11:33

I would never recommend Absa life cover

3 years of hell with this company. Still have not received any feedback regarding my father's life cover. I was promised a call back 2 years ago. This has been the worst experience for my family and I.

0
Replies (3)
Absa
Absa's reply24 Jul 2024, 12:21
Official
Dear Ntokozo Mbewe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
NM
Ntokozo M's update24 Jul 2024, 13:18
Reviewer Update
Hi
Thank you for your response. I have rep**** to your email.
Absa
Absa's reply24 Jul 2024, 14:48
Official
Dear Ntokozo Mbewe Thank you for your posting.

We have received the requested information. Kind regards,Group Customer CareRezona Louw