LN
Lizaan N

1 reviews | Active since Dec 2018

05 Nov 2024, 08:36

I would just like to complain about all the bank fees that I have to pay on my account, it's really not on at all

I would just like to complain about all the bank fees that I have to pay on my account, it's really not on at all. And then the previous complain that I had, I received an e- mail yesterday that me as the client need to phone the person back!, I MEAN REALLY are you crazy to request this from your client would is complaining. This just give me more reason to go to another Bank.

0
Replies (1)
Absa
Absa's reply05 Nov 2024, 08:56
Official
Dear Lizaan Nell
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
 
The reference number for your complaint is  C-***5
 
Regards
Marvellus Chauke  
Customer Value Management