I WISH ABSA WILL DO THEIR WORK !

Hi there,

IVE POSTED THIS MESSAGE MORE THAN ONCE, ABSA PHONE ME MORE THAN ONCE A DAY AND STILL DON'T GET BACK TO ME WITH THE RIGHT DETAILS !

JUST SPOKE TO A LADY FROM ABSA AND SHE HANGED UP ON ME !!! PATHETIC !

So I lost my job 4 years ago and had to made a settlement on my credit and cheque account via Absa's Attonreys as I could no longer pay any of my oblegations.

I settled my account with ABSA via their attorneys. (December, 3 years ago) The attorneys assured me that the account is now settled and I should go to my nearest branch to close the account. I went and close my account at my nearest branch.

I have received a letter from Absa that shows its been settled.

I have not received any paper work, letters, sms messages or emails from ABSA regarding a outstanding account for the past 3 years. NOTHING ! My contact details have not changed since.

This cheque account has been in active for more than 3 years, I assumed it was closed!

I app**** for a telephone account last week and were declined, so I asked why? As I was busy building my new record and knows all my obligations and payments are in order. Cell C told me that I have an unsettled ABSA Loan.

I never made a personal loan on my ABSA Cheque account. My cheque account was a basic account with no overdraft! I went to the same branch were I have closed my account on the 29th of June,Thursday, spend 3 hours in the bank, were I was humiliated and had to go back on the Friday. They still could not help me but give me a number.

I have been calling and calling, I eventually reached a lady to whom I send all my paper work.

According to ABSA the "loan" on this cheque account is BANKING FEES FOR 3 YEARS !!!!!!

How am I responsible for this negligence ? As it ease my record are now damaged because of an account that were never closed on a ABSA's account for banking fees !

I hope to hear from you soon, as I really need to settle this matter as its really causing me alot of inconvenience and a bad record.

I would like to send all my conrespondice via mail to variouse people to you with all the same answer,

WE CANNOT HELP YOU, YOUR ACCOUNT WILL NOT BE SETTLED OR CLOSED UNLESS YOU PAY THE OUTSTANDING AMOUNT OF R 4989-39.