I WILL RATHER SWALLOW GLASS THAN DEAL WITH ABSA

Basically ABSA is responsible for my bad credit record. I had payments to make towards my credit card. They had haulted my online banking. After atleast 30 calls to absa in the space of a day with no response, emailing them insistently and complaining on Social Media someone got hold of me briefly. This person was then unresponsive for more than a month. Again I phoned, emailed, and complained online.

I was told he was "on leave" someone else dealt with the problem. I was told ABSA knows it went about the wrong channels. They had sent me lawyers letters without as much as an email or a phone call to inquire about payments. Their excuse was that my contact details weren't up to date. I showed them emails in correspondence with ABSA from 2017 with proof of updated information. They said the updates weren't valid even though I have had and ABSA have had, my email address since I started banking with them. On top of that they managed to misplace R10 000 and then, without any correspondence to me, claim R8 000 of that money. After some argument it was reallocated to my account.

Currently they have done nothing to apologise or correct their disgusting service, their damaging errors, or my bad credit score which is due to their negligence.

Most pathetic and ************* excuse of a bank I have ever encountered.