JT
Jerry T

1 reviews | Active since Dec 2015

31 May 2023, 09:17

I WILL NOT TOLERATE THIS NONSENSE ANY LONGER!!!

Hawu kodwa!! Everyday annoying calls when i owe you nothing!!!

I have a loan with absa bank and its not on any arrears all up today, but i have been getting calls 10 times a day and its starting to annoy me, the conaultants are very rude and arrogant...

Am really sick and tired with their stupid consultants, since am not behind with paymant can they ****ing stop calling me, and waste their airtime on those not paying and leave me alone otherwise i will block their numbers next they really need to call me they will not be able to..

They are harrassing i dont have peace at all. Today they called about 5 times just to tell me my account is up to date. Like dont they have anything better to do than harass me all day???

YOU SAY ITS SYSTEM GENERATED YET WHY CAN YOU NOT REMOVE THE AUTOMATED CALL GENERATOR ON CLIENTS THAT ALREADY HAVE THEIR ACCOUNTS UP TO DATE MXM!!!

ITS BORING TO ALWAYS BE GOING THROUGH THE SAME REPETITIVE PROCESS AND SAY ONE AND THE SAME THING TO EVERY CONSULTANT... IF I GET ONE MORE CALL, I WILL SWEAR TRUST ME BECAUSE MY ACCOUNT IS UP TO DATE...

0
Replies (1)
Absa
Absa's reply31 May 2023, 10:18
Official
Dear Jerry Tawakali  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is  C-***9. Kind regards, Group Customer Care Rezona Louw