I want my money

<p>On the 03/10/2016 at 21:43:15 I went to Jabulani Mall to deposit money into MTN account for my contract phone. I did everything accordingly as per the machines instructions and inserted R250, a two hundred Rand and a Fifty rand. The machine displayed all the correct information and I pressed proceed, the transaction got cancelled and a slip came out. The machine did not reverse the money. </p> <p> </p> <p>I wrote an email to Absa actionline on the same day at 22:24:23 with a document linked which is the slip from the ATM and I received an Auto reply saying that the query will be investigated and a consultant will get back to me ASAP. EC: 52422dda (thats the Ref number that came with the auto reply). On the 04/10/2016 I called Absa Actionline on ********** 141 and a very helpful gentleman by the name of Tumisho Shongwane picked up and took my statement and gave me a new reference number: ********** . He also mentioned that I will get feedback within 3-4 working days and the money will be paid into the account that I was initially paying.</p> <p> </p> <p>On the 14/10/2016, I called them AGAIN for feedback and the lady by the name of Rosalia Mokone answered I gave her the new Ref number from Tumisho. She told me that she must speak to the guy handling the case first and his name is Muzi Mavasa or Mabasa. That guy will get back to me with the outcome. Whenever I call them I give them my contact details and please note that my email also have my details. Today is the 18 October 2016 and I haven't heard anything from ABSA. </p> <p> </p> <p>What happened to Barclay's?</p>