1 reviews | Active since Jul 2024
I WANT MY MONEY!!!!!
I’ve had so many issues when it comes to my money going into accounts that I have no knowledge off. My account constantly needs to get blocked so they can investigate, which the investigator never gets back to you. When you inform them to reverse a payment due to you not making that transaction they don’t do that either. I’ve lost so much money in the last 6 months and absa just never finds anything wrong. When they want they money due to late payment they can call non stop but when you as a client needs assistance they can’t assist at all. They take their time, they are never in the wrong. When you ask them why is money going out from my account that you did not approve they can’t answer you. I AM CLOSING EVERY SINGLE ACCOUNT I HAVE WITH ABSA. I work hard for my money just for a bank to tell me they don’t find anything wrong. In total I’ve lost more than R15k in the last 6 months. But the moment you noticed that my loan was behind you couldn’t wait to call. Your employees don’t know how to treat their clients, they not doing us a favour, it’s their job to deliver a good service. Getting feedback on a issue I reported in November and only being told now in January that they don’t find anything wrong is ridiculous. Whoever reads this don’t open an account, if you have one, close it.
