AS
Amanda S
1 reviews | Active since Mar 2021
09 Mar 2021, 08:38
I want my money
I made contact with your call centre on the 26/02/2021 requesting that my funds be transferred to an alternative account. I provided the consultant who goes by the name Takalani Silma with the request documents. It is now the 09/03/2021 and I have still not received my funds. I am appalled with the level of service received
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
09 Mar 2021, 09:28Dear Amanda Simelane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***9
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply09 Mar 2021, 09:28
Official
Dear Amanda Simelane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***9
Kind regards,
Rezona Louw
Group Customer Care