vB
vallery B

1 reviews | Active since Mar 2017

09 Sept 2018, 12:36

# I WANT MY MONEY ?

i went to absa Atm on the 02 of September 2018 to deposit money to my landlord, i deposited 3500 but the slip came out as unsuccessful but it didn't gime me my money back. so i called the call centre immediately and idvised that i go to the nearest branch and log a case whit i did the day at absa gandhi squere, the case was logged and they told me that i will get my money within 3 days, but that didn't happen and on surtaday i decided to go back to absa at protea glen , the lady who assisted me was so rude she didn't even gave me the chance to explain what happened, she told me that i should go back where i logged the case and i should wait for them to contact me. guys i want my money back. now my landlord she is threatening to kick me out the house tell me is this what u do to people#I WANT MY MONEY

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Replies (1)
Absa
Absa's reply10 Sept 2018, 23:23
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd