I WANT MY MONEY!

Good day,

I purchased R130.00 electricity on the Absa App on 28/03/2018, however it said transaction fa****, and tried again and said failed again, but the money was deducted from my account twice.

Phindile Mokwena, assisted me and advised that the money will be refunded in 5 working days. I called back later on in the day and spoke to Dumiso. I was then informed that no notes was captured and that I cannot get a refund as its a outsource company. I was misled!!!!

I expect this matter to be delt with soonest and my money refunded A.S.A.P!

My email address: ********** / **********

I will be waiting for feedback on Tuesday.

Thanks