PN
Phindile N
1 reviews | Active since Oct 2021
06 Oct 2021, 12:57
I want back my debit order money
Good morning disputes may I please dispute the following transaction which I did not authorise. ACB debit: EXTERNAL SB MERCH DISC *** R711.91 ACB DEBIT:EXTERNAL PAYGATE *** NETCASH R629.05 Name: busisiwe phindile ngobeni COMPANY: GSMG HOLDINGS PTY LTD
Since Saturday I sent this I've been waiting for my reversal till now. How come I didn't get a debit check message for approval please return back my money and I'll be canceling those debit orders
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Absa's replyOfficial
06 Oct 2021, 14:26Dear Phindile Ngobeni Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***7. Kind regards,Rezona Louw Group Customer Care
Absa's reply06 Oct 2021, 14:26
Official
Dear Phindile Ngobeni Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***7. Kind regards,Rezona Louw Group Customer Care