ND
Noluthando D
1 reviews | Active since Nov 2023
28 Nov 2023, 12:39
I very disappointed
I've sent them an affidavit via email because till today my money in not on my account they only open an account but my money is not there, the most painful thing is I want to use that money on the 1st of December
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
28 Nov 2023, 15:10Dear Noluthando Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards Pravesh Bejay Customer Value Management
Best regards,
Absa's reply28 Nov 2023, 15:10
Official
Dear Noluthando Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards Pravesh Bejay Customer Value Management
Best regards,
ND
Noluthando D's updateReviewer Update
29 Nov 2023, 11:15I think it now unfair till today no changes and I've been trying to provide what i managed to get since no one admitted that he or she's the one who reported my account the most painful thing is I wasn't done anything wrong on my account, what I need now is my money back then I will close Absa account cause it seems like they are not care with their customers
ND
Noluthando D's update29 Nov 2023, 11:15
Reviewer Update
I think it now unfair till today no changes and I've been trying to provide what i managed to get since no one admitted that he or she's the one who reported my account the most painful thing is I wasn't done anything wrong on my account, what I need now is my money back then I will close Absa account cause it seems like they are not care with their customers
Absa's replyOfficial
29 Nov 2023, 11:41Dear Noluthando
We have escalated this to our ***** Dept. and we await their feedback. We will revert on or before 01/12/2023 with an update.
Regards Pravesh Bejay Customer Value Management
We have escalated this to our ***** Dept. and we await their feedback. We will revert on or before 01/12/2023 with an update.
Regards Pravesh Bejay Customer Value Management
Best regards,
Absa's reply29 Nov 2023, 11:41
Official
Dear Noluthando
We have escalated this to our ***** Dept. and we await their feedback. We will revert on or before 01/12/2023 with an update.
Regards Pravesh Bejay Customer Value Management
We have escalated this to our ***** Dept. and we await their feedback. We will revert on or before 01/12/2023 with an update.
Regards Pravesh Bejay Customer Value Management
Best regards,