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annaline.v annaline.v

1 reviews | Active since Mar 2017

15 Jun 2022, 05:57

I used the app and then got a message that my creditentials is revoked.I send ABSA an emsil and the person there just give me a walkthrought how to link and delink a device and that really doesnt touch my problem and I still cannot use my phone at all.The

Absa Banking App.

0
Replies (3)
Absa
Absa's reply15 Jun 2022, 09:59
Official
Dear Sam
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  
 
The reference number for your complaint is C-***3.
 
Kind regards,
Group Customer Care
Rezona Louw
aa
annaline.v annaline.v's update18 Jun 2022, 18:36
Reviewer Update
***.Email ***er email correspondence please,working at night.Please tell me how to fix the credentials revoked.
Absa
Absa's reply20 Jun 2022, 12:06
Official
Dear Sam
 
Thank you for your posting.

Please refer to our email sent to your personal email address.
 
Kind regards,
Group Customer Care
Rezona Louw